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In this section you will find all our application forms related to your water and wastewater services. We have included application forms for both domestic and business customers.
Replacing lead and common supply pipesYou can also apply for our lead pipe replacement scheme by completing our online form.
How to apply for a sewer connectionInformation on how to apply to connect to our sewer network.
Claim form for a reduction in your surface water charges This factsheet provides details about our surface water drainage service and how to claim a reduction in your sewerage charges.
Burst allowance claim form Please note: it is important that you read our information on bursts on your water supply pipe before completing the claim form.
Application for an assessed charge If we are unable to fit a water meter at your home, you can apply for an assessed charge based upon your property type, or whether you live alone.
Non-return to sewer claim formIf more than 10% of the water supplied to your business is not returned to a public sewer you may be able to claim an allowance against the total volumetric charge.
Claim form for a reduction in your surface water chargesThis factsheet provides details about our surface water drainage service and how to claim a reduction in your sewerage charges.
Application to review your charging valueIt is important that you tell us if there has been a change to your charging value so that we can review your surface water and highway drainage charges.
Application to review your site area charging band If a change has occured at your business which you feel has affected the charging band we have allocated to your property or site, you must provide us with all the details so that we can review your surface water and highway drainage charges.
Application to transfer to a different tariffYou can request to transfer to a different water, sewerage or trade effluent tariff by completing the application form.