Charges leaflets

This booklet contains all the charges related to United Utilities' services.

This factsheet provides a summary of all charges related to household customers.

This factsheet explains surface water drainage and how to claim a reduction in sewerage charges.  An application form is included.

This factsheet explains surface water drainage and how to claim a reduction in sewerage charges.  An application form is included.

This factsheet sets out the charges for connecting properties to our water and sewerage systems.

This factsheet explains the help available to you if you are having difficulty paying your water bill.  It also sets out the steps we will have to take if you don't pay your bill.