Our Services

Metering leaflets

Water meter application pack

Could you be paying less with a water meter? This booklet is designed to help you work out whether you would save money with a meter. An application form is also included.

How to check your water usage

Information for our metered customers who believe their water bill to be higher or lower than expected. Includes a 'consumption calculator' to help you work out the cost of your bill depending upon the amount of water you have used in your home and garden.

Testing household water meters

This factsheet tells you how to have your water meter tested if you think it's not working properly and includes an application form.

Testing non-household water meters

This factsheet is for our non-household (business) customers and tells you how to have your water meter tested if you think it's not working properly and includes an application form.

Relocating your household water meter

This factsheet is a guide for customers who want to move their water meter and includes costs and an application form.

Assessed charges

This factsheet is a guide for household customers about the option of an assessed charge where metering is impracticable.  An application form is included.


 

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