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Report a leak online

Well spotted! Thanks for taking time to report a leak outside on the road or footpath. Please complete the form below:

 

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Location of leak


You can also report a leak by calling our leakline on 0800 33 00 33.  For more information please visit You spot it we'll stop it .

If you have a leak in your home, outside your home but within your property boundary or in another location within your property this will be the responsibility of the homeowner.

Help:  leak location

Examples - roadway, footpath, grass verge. If the leak is in your home, outside your home but within your property boundary or in another location within your property this will be the responsibility of the homeowner. (Please use the single and common supply pipe diagrams below to identify).

If you find a leak on your supply pipe (which is the pipe which transports water from the street boundary into your home), we may repair the leak without charge under our private leak repair scheme. If you discover a leak on your supply pipe, we will make a one-off allowance for the cost of water lost, once we are satisfied that the leak has been repaired. Please call our customer services on 0845 746 2200 for assistance.


United Utilities Water statement